Appointment Reminder Emails
When an appointment reminder is sent, your patients will receive the email shown below. This email includes the reminder message that you’ve configured in your appointment type settings.
For detailed instructions on setting up appointment reminders, please check this article.
Telehealth Invite Email
When a Telehealth appointment is booked, the patient automatically receives an email containing the link to join their call. The email looks like this:
Telehealth Reminder Email
If you have reminders enabled for your Telehealth appointment type, the patients will also be receiving the following emails at the selected time intervals:
Message Notification
When you send a message to the patient using the Message option in the Results section, this is what the email they get looks like:
Patient Portal - Account Creation
When a patient is invited to create a portal account, they will receive an email with instructions to set up their account.
Patient Portal - Document Notification
When a patient already has a portal account and a document is shared with them, they will receive an email prompting them to log in to view the document:
