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An Overview of the Patient Portal

Learn how to use the Patient Portal

Updated over 2 weeks ago

What is the Arya Patient Portal?

The Patient Portal is a secure online tool that connects you to your health record. After you create your account, you will be able to view, download and print documents shared by your healthcare provider.


How can I access the Patient Portal?

Use the link in your email whenever your healthcare provider shares any documents with you, or log in directly with your email and password by clicking the button below.
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You can access your information from anywhere on the internet. You can log in using your desktop or laptop computer, your smartphone, and/or your tablet. Please make sure to use Google Chrome if possible for the best experience.


What information can I see through the Patient Portal?

The Patient Portal allows you to view, download or print:

  • Your next upcoming appointment

  • The log of previous appointments

  • The messages sent to you from your clinic

  • Shared lab and imaging test results

  • Shared prescriptions

  • Shared forms

  • Shared notes
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How will I know when my healthcare provider has shared something new with me?

You will receive an email every time your provider shares any document with you. The email will include a link to Patient Portal so you can quickly access it.



How to use the Arya EHR Patient Portal

All the main features of your portal account are displayed in sections on the homepage, and they also have corresponding tabs in the navigation bar at the top.

1. Appointments

When you sign in, you can see your next upcoming appointment in the box on the left. It contains the date and time, as well as the type of the appointment and the name of the provider.

You can also click the Appointments tab in the navigation bar and open your appointment log. It shows the list of all the past and future appointments:

2. Messages

On your homepage, you can see the messages sent you from your clinic that haven't been read yet. Once you've opened the message, it is no longer visible on the homepage:

However, you can navigate to the Messages tab in the navigation bar to review the entire log of messages:

3. Documents

This is where you can view your results, forms, prescriptions and notes that are shared by your healthcare provider.

Click the necessary document and it will open in the Documents tab, where you can view, download or print it.

4. Questionnaires

This section shows the new questionnaires shared by your clinic.

Select one or click the Questionnaires tab in the top navigation bar. You will see the questionnaire and be able to fill it out and submit it back to the clinic.

The status in the panel on the left will change from New to Done once the questionnaire has been submitted.


Patient Settings

There is the Settings button in the top right corner of the dashboard:

When you click on the Settings menu, you can chose to:

  • Switch between English and French

  • Change Password

  • Logout


Change Password: If you wish to update your password, navigate to the Change Password page from the Settings menu found at the top right corner.

First, enter your current password to verify you are the authorized user, then enter your new password.

πŸ“– NOTE: Your password must be at least 12 characters long, have one upper case letter, one number and one special character.

Click the Submit button to save your new password.

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