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How to check MSP Eligibility

This article describes how you can validate the patient's Personal Health Number

Updated over a month ago

At this time, you can check the patients' MSP Eligibility directly in your Dr. Bill account. In order to do that, please follow the steps below:

1. Log into your Dr. Bill account and navigate to the Patients tab on the left:

2. Enter the name or PHN of the patient into the search field and click Search:

3. Once you see the patient in question, you can use the Check Eligibility button:

Once you click on the "Check Eligibility" button, the patient's Last Name, First Name, and Gender fields will be verified and the eligibility information will pop-up based on a live connection with the database of 3rd party organizations such as hospitals, clinics, Ministry of Transportation, etc.

Please note: The information retrieved is not from the MSP database. Therefore, the information may not be updated. In the situation where a patient has a Middle Name, it may mix up with the patient's First/Last name. Please check the patient record you have and contact the patient to verify if necessary.

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