Skip to main content

Online Booking: Appointment Booking

Updated today

Arya's online booking platform allows patients to book appointments directly with the clinic.

📖 NOTE: We recommend using the latest version of Chrome on a desktop or laptop computer.


Existing vs. New Patients

  • Existing Patients (Have a Chart at the Clinic)

Patients who already have a chart at the clinic can book an appointment online right away by verifying their information and selecting an available appointment. This article focuses on the booking process for existing patients.

  • New Patients (No Chart at the Clinic)

If a patient does not yet have a chart:

- They may need to call the clinic to have a chart created, or

- They can register themselves online using the Register option, if the clinic has enabled patient self-registration. Registration process is described in this article.


Booking Appointments

Step 1: Start Booking

On the clinic’s online booking page, click Book an Appointment.

Step 2: Verify Your Information

Complete a short form with required details:

  • Name

  • Health number

  • Date of birth

  • Email

⚠️ Important: The information entered must match what is already on file with the clinic. If the details do not match, you will not be able to proceed.

Once completed, click Next.


Step 3: Choose How You Want to Book

Option 1: Book by Provider

  • Select the provider you want to see.

  • View the appointment types they offer and click Next.

Option 2: Book by Appointment Type

  • Select the appointment type you’re looking for.

  • Then choose from providers who offer that appointment type.

📖 Note for clinics: The By Type view shows clinic-wide appointment types only. Clinician-specific appointment types will not appear here.

Click Next once your selection is made.


Step 4: Select a Date and Time

You’ll see:

  • A calendar on the left and available time slots on the right.

  • Dates shown in gray have no availability and cannot be selected.

  • Dates with availability can be selected to view open time slots.

  • You can flip through months to check future availability.

Select a time slot, then click Next.


Step 5: Review and Confirm

Review the appointment details, including:

  • Provider

  • Appointment type

  • Date and time

You’ll also have the option to enter a reason for visit, which appears as a message to the provider. When ready, click Confirm and Finish.


Step 6: Confirmation

Once confirmed:

  • A final confirmation screen displays all appointment details

  • A confirmation email is sent to the patient

  • The appointment appears immediately in the clinic’s schedule

That’s it — the appointment is successfully booked.

Patients can click Add to Calendar to download an .ics file, which can be added to their personal calendar (e.g., Google Calendar, Outlook, Apple Calendar).

Did this answer your question?