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Setting Up Your Patient Portal Account

Updated over a week ago

With Arya's Patient Portal, patients can access their medical records such as Forms, Prescriptions, Results and Notes that have been shared by their provider.

Steps to set up an account for the Patient Portal:

  1. Provide the email address you wish to use to your healthcare provider.

  2. When your healthcare provider shares a document with you for the first time, you will receive an email with instructions and a link to Create your Account.

  3. Click on the Create Account button in the email to set up your account.

4. The Create Account page will open in your browser. To create your new account, you will need the following information:

  • Date of Birth

  • Health Card Number

  • A new password


5. Fill in your Date of Birth by clicking on the small calendar icon and selecting a date from the calendar.


6. Fill out your Health Card Number.

Important Note: If you are getting an error at this stage that tells you to contact your clinic, this means that the details you have entered (your date of birth and your health card number) do not match the ones your clinic has on file for you.

Please double-check that you are entering the correct details. If you are, please contact your clinic to make sure they have saved the correct details in your chart.


7. Create a unique password to access your account. (Password must contain at least 12 characters, including: one upper case letter, one number and one special character).

8. Re-type your password to verify it. The password must match the one you just entered.


9. Select the check box at the end to accept the Patient Portal Terms and Conditions, Privacy Policy and Consent to use the Portal.

⚠️ You must agree to the Patient Portal Terms and Conditions, Privacy Policy and Consent to use the Portal in order to access the Portal. You can review each document by clicking on each of the links. The pages will open in a new tab in your browser.
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10. Click on the Create Account button at the bottom of the page.

11. You will then be re-directed to the Confirmation page with a message that you have successfully created an account.

Now, you can access your account by selecting the Login button.


12. Enter your email address and password and click on the green Login button to continue.
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