You can send faxes from the patient-level eFax tab located in their chart, as well as from the Global eFax tab.
Sending Faxes
Let's say you want to fax a visit note and some forms to a colleague you are referring your patient to.
First, navigate to the Notes page of the patient's chart.
Once you have finished your note, click the eFax button in the toolbar above the note editor.
After you click the button, it will now read Added. This means that the document has been added to the patient's Outbox and is awaiting sending.
If you have other documents, like prescriptions or forms that also need to be faxed, you can go to the corresponding item and click eFax.
To see which documents are in the patient's Outbox, navigate to the eFax page in the patient's chart. There you will see a list of all documents you have added to the Outbox.
![Arya EHR (63).mp4 [video-to-gif output image]](https://downloads.intercomcdn.com/i/o/nr54p9hk/1699725271/cf1da6509e6f750aa903bfa9f63a/ezgif-86fe5dcd9fa4f7.gif?expires=1756598400&signature=6ed19c5b946e6208e8b5a2a3af011ae7430f48e2543582a8e159c738421e004e&req=dSYuH858mINYWPMW3nq%2BgQTFl76YJdmwCH5V9BCaqLI1xhsJu%2F39LJQBEn2g%0ApFH4x79t%2F82GoUqQxFeD7wfyc0I%3D%0A)
To eFax your documents, you can select from the drop-down that appears (if a patient has medical Contacts saved in their chart, these will appear first in the drop-down), type the recipient's name or fax number directly in the Recipients field or search for a contact in the Address Book. Once you have specified which recipient(s) you want to send your fax to, click "Send" or "Send & Clear".
![Arya EHR (64).mp4 [video-to-gif output image]](https://downloads.intercomcdn.com/i/o/nr54p9hk/1699735192/eee0c566c2f80a8f607fa0aa82ea/ezgif-287a50432e3764.gif?expires=1756598400&signature=0deb5e40ba07d72f25157726b78b1dcc0e322190ec3ee08c6bfb77707cf02aaa&req=dSYuH859mIBWW%2FMW3nq%2BgbBqQyHKHRYhNVDBv1E9e%2Bh5qRlaWImStMuWBu9T%0Ac7wdNsviE7D%2F7U686yi9Idggm3c%3D%0A)
You can also select documents and Clear them from the Outbox if they were added by mistake.
![Arya EHR (65).mp4 [video-to-gif output image]](https://downloads.intercomcdn.com/i/o/nr54p9hk/1699740697/82fa428304546b387210fee1901e/ezgif-2f6f34bdc1c58a.gif?expires=1756598400&signature=8aefaea9cdeecae7a80a24b2555c182b566cd652c5f7c8fcd1dc30ef5600a7b4&req=dSYuH856nYdWXvMW3nq%2BgetQDnLM%2Fk8LcLW3REOPz%2BM0TD%2BHQvdbJdcdsk72%0A5N2CJiSINx9u7DWi8%2Bw5xSgPuVE%3D%0A)
📖 NOTE: Clicking "Send" sends the documents you've selected, and keeps those documents in the Outbox. Clicking "Send & Clear" will clear the selected documents from your Outbox once they have been sent.
Viewing Sent eFaxes
You can view all outgoing faxes for a patient by clicking on the Sent tab and filtering the faxes by Failed, Delivered or Queued.
Processing Failed Faxes
If a fax has failed, you will see a yellow Warning icon beside the global eFax tab and beside the Sent tab on both the global and patient level eFax pages.
💡 TIP: Failed faxes will be marked with a status Failed along with the reason why the fax has failed. To re-send a failed fax click on the "Retry" button. If you no longer want to send the fax, click "Delete".
