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How to Invite a Patient to the Portal

Updated today

The patient portal allows you to securely share information with patients and lets them access it through their own account.

When a patient receives shared content for the first time, they are prompted to create a portal account.


Before You Begin

To successfully invite a patient to the portal, the following conditions need to be met:

1. Patient must have an email address

  • Go to the Patient Demographics page and ensure an email is entered

  • This email is used to send the portal invitation

2. Portal consent must be enabled

  • Locate the consent checkbox (bottom-left section)

  • This lets you share documents through the portal


How to Invite a Patient

Patients are invited automatically when you share content with them.

Steps:

  1. Open the patient’s chart

  2. Select an item to share (e.g., note, result, form, invoice, or questionnaire)

  3. Click Share

Once shared:

  • The patient will receive an email invitation

  • The email prompts them to sign up for the portal


To learn more about sharing documents with the patients, check the article below.

For an overview of the Patient Portal account and its features, click below.

To see a manual on signing up for Portal as a patient, click below.

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