Treat all employees of Arya with respect and courtesy

Respect the scope and boundaries set in place by the Arya team

Be respectful about response and resolution times.

When engaging with Arya representatives offensive and/or abusive language will not be tolerated

All communication with the Arya team must be done in a professional and courteous manner.

Any disagreements or dissatisfaction must be expressed calmly and respectfully

Any form of verbal harassment, threats, demands, or intimidation will not be tolerated

Excessive messaging and verbal harassment via Intercom or email will not be tolerated

Back-to-back messages, misuse of excessive exclamation and/or question marks, or messages that are in all capitals to convey yelling will not be tolerated

Demanding messages for the Arya support team to do tasks for your clinic will not be accepted nor tolerated

We have a zero-tolerance policy for any discrimination based on race, ethnicity, gender, age, sexual orientation, or any other characteristics

All Arya representatives must be treated fairly and without prejudice

Engage with Arya representatives honestly and with integrity.

Provide accurate and honest information when conversing with Arya representatives

Represent yourself truthfully in all interactions through Intercom and/or email

Take responsibility for your actions and understand that any discrimination, harassment, and/or inappropriate or disrespectful behaviour may result in consequences, including termination of support services.

Maintain behaviour that aligns with Arya’s Code of Conduct policy

Maintain respectful communication to ensure a positive environment